Help & support

On iOS, open Settings → tap your name → Subscriptions → MyLineups → Cancel. On Android, open Google Play → tap your profile → Payments & subscriptions → Subscriptions → MyLineups → Cancel. Billing is handled by the App Store and Google Play, so cancellations always go through them.

Open the MyLineups app, go to Settings → Upgrade to Pro → Restore purchases. Make sure you are signed into the same Apple ID or Google account that made the original purchase.

Your lineups are stored locally on the device you created them on. The iOS and Android apps keep them in app storage and the web builder uses your browser localStorage. Cross-device sync is on our roadmap but not available yet.

Player photos are a Pro feature in the mobile app. The web builder is kept light on purpose so it stays free and fast, which means no photos there. For photos and the rest of the Pro toolkit (alternate kits, premium themes, advanced export formats), use the iOS or Android app.

Because lineups live only on your device, you can wipe everything by uninstalling the mobile app or clearing your browser data on the web. If you want us to delete any support correspondence we have on file, reach out via the contact form below.

Use the contact form below and pick the matching category from the dropdown so it reaches the right place. Bug reports help us most when they include your device, your OS version and a quick note on what you expected versus what actually happened.